Economy
Experience ergonomic seats with a pitch of between 76-81cm on board Russia’s national airlines modern fleet. Space+ gives Economy passengers the additional option of selecting enhanced comfort seats with extra legroom for a fee (50EUR on long-haul flights). Seatback in-flight entertainment is available on the majority of international flights, as well as magazines and newspapers. Families are well catered for, with children receiving travel entertainment packs of games and activity books. Long-haul passengers receive two hot meals, soft drinks and refreshments with the option of purchasing alcoholic beverages, and blankets, pillows and cotton eye-masks are also provided for comfort.
Comfort Class
A recent premium economy addition to Aeroflot’s Boeing 777-300 ER aircrafts, Comfort Class is a separate cabin bridging the gap between Economy and Premier Class. Passengers travelling in Comfort Class enjoy additional benefits of two pieces of checked luggage, and more air miles for Aeroflot Bonus programme members. The on-board experience is enhanced with larger screens for in-flight entertainment and an extended menu with Business Class drinks and dining options. The 2-4-2 configuration Comfort Class seats have extra legroom with a 96cm pitch, 15cm wider than Economy. Seats also recline forward and down instead of backwards for increased comfort.
Business: Premier Class
The Business Class option on medium-haul flights on-board Aeroflot’s Airbus A319, 320 and 321 aircrafts provides extra space for those who prefer more leg room. With a 2-2 configuration of plush armchair style seats, and a 96cm seat pitch, Premier Class guests enjoy comfort and a premium service beginning with welcome drinks served prior to departure. Portable in-flight entertainment systems are provided, and a sophisticated menu of Russian and European delicacies is available, plus a range of alcoholic and non-alcoholic drinks. Premier Class guests enjoy two checked bags of up to 32kg each.
Business: V.I.P President Class
Aeroflot’s long-haul Business Class on-board Boeing 777 and Airbus 330 flights features Cocoon style sleeper seats in a 2-2-2 configuration. Featuring a generous seat pitch of 147cm, each cocoon comes with electronically operated seat positioning controls. President Class passengers can cosy up to sleep with woollen blankets and pillows, enjoying the luxury of a completely reclined flat bed. Large seatback multi-channel screens provide entertainment, while cabin crew serve a selection of restaurant style European and Russian dishes, alcoholic beverages, tea and coffee.
Entertainment Options
Pass the time on your Aeroflot flight with up-to-date in-flight entertainment available across the majority of Aeroflot international flight routes.
A330 - All seats on board Aeroflot’s A330 aircrafts feature on-demand seatback widescreen monitors with over 160 movies, updated every two months. The Panasonic eX2 entertainment system features recent releases, family friendly movies, TV shows, audio books, plus a real time map of your flight. Economy seat screens are 22cm in size, with Business Class enjoying larger screen sizes of 39cm.
A319-321 – Experience the latest in movies, TV shows, popular music and video games with the portable digEplayer. This entertainment system is handed out to Premier Class passengers as standard on most of the medium-haul flight routes covered by Aeroflot’s A319, A320 and A321 aircrafts.
B737 – The Panasonic eX2 inflight entertainment system offers Aeroflot Boeing 737 passengers a huge range of new release movies, kids channel, music and more. Business class passengers enjoy in-built widescreen monitors, with WiFi also available on-board. Economy passengers can log in to the entertainment system with their own portable iOS device through WiFi.
B777 – The hours will fly by with the huge range of movies, TV shows, audio books and music provided by in-flight entertainment system Thales on Aeroflot’s Boeing 777 fleet. Latest releases to classic movies are available in a range of languages available in all classes on seatback widescreen monitors ranging from 25cm in Economy to a huge 40cm in ‘President Class’.
Carry-on
One piece of carry-on luggage of up to 10kg is allowed for Economy class passengers travelling on international Aeroflot routes. For Business, Premier and President class, the maximum weight is 15kg. The exception to this rule is Moscow-Cancun, where all passengers are limited to one carry-on piece weighing up to 5kg. Overall dimensions for the carry-on bag allowed on all services must not exceed 115cm (55x40x20). All Aeroflot guests may also take on-board an additional piece from a designated list including a handbag, laptop, camera, baby seat, one bag of duty free shopping, or a suit in a holdall.
Checked
Passengers travelling in Economy are allowed one piece of checked baggage each, weighing a maximum of 23kg, while Comfort Class passengers may check-in up to two bags weighing 23kg each. Business class passengers with President or Premium tickets can enjoy additional baggage allowance of up to two check-in pieces weighing 32kg each. All regular check-in baggage must not exceed 158cm as the sum of length, width and height. Excess baggage in quantity, dimension or weight will incur an additional fee to be paid at the check-in desk at the airport.
Bulky Items
Passengers wishing to check-in bulky items, including sports equipment and musical instruments, must send a special baggage request to Aeroflot via travel agent or call centre for approval prior to travel. Aeroflot allows ski and snowboard equipment, bikes, golf equipment, fishing gear and musical instruments to be checked for free, counted as one piece of a passenger’s baggage allowance. Oversize excess baggage charges apply if the bulky item exceeds the weight allowance on the ticket.
Infant Baggage
Baby prams and strollers are transported in a baggage compartment for free on-board Aeroflot flights. Passengers are also able to take a carry-on bag with a maximum weight of 10kg as infant’s baggage allowance.
Restricted or Dangerous Goods
Certain dangerous substances and objects are banned on Aeroflot flights, in checked-in and carry-on luggage. These items include explosive substances and blasting agents, compressed and liquid gas, highly flammable substances, peroxides, toxic or radioactive materials, arms and weapons. In addition to this, certain items are not allowed in carry-on luggage including corkscrews, needles, knitting needles, scissors and travel knives. Passengers may bring a medical thermometer, mercury barometer, disposable lighter and dry ice for cooling perishables. Liquids and gels may be bought on-board the flight in transparent containers with a volume of less than 100ml, sealed in a clear plastic bag. Dangerous goods that are allowed to travel in checked luggage include crossbows, underwater guns, swords, bayonets, daggers, knives and scissors, and household aerosols. Aeroflot also allows certain firearms in checked in luggage, but a passenger must declare their intent to transport these at the time of booking. Firearms and ammunition must be packed separately, and handed in to Aeroflot staff at the airport for the duration of the flight until they are returned at the destination.
There are several different check-in options available when you travel on an international Aeroflot flight:
Web check-in
This allows you to save time and check-in online up to 24 hours before the flight leaves until 45 minutes before the scheduled departure. This convenient option allows guests to check in from the comfort of their own computer. Passengers checking in online can select their preferred seat, and print their own boarding pass, bypassing the need to visit the check-in desk at the airport unless you have baggage to check-in. Certain travellers are unable to use the online check-in option, including those flying with infants under 2 years old, and those requiring additional services such as solo minors, travellers in wheelchairs, or guests travelling with pets).
Mobile check-in
Available on the go via your Android or iPhone by accessing the Aeroflot website on your mobile browser. As with Web check-in, this option is open 24 hours prior to and up until 45 minutes before scheduled departure time. A printed boarding pass is required, so Mobile check in confirmation can be scanned at self-service printers on arrival at the airport. This option is not available for those travelling to the USA or India, people travelling with infants under 2 years old, guests with pets, or travellers with special needs such as wheelchair bound passengers and unaccompanied minors.
Self-service Check-in
Available at the airport, self-serve kiosk check-in is a straightforward procedure available up until 45 minutes before departure. Passengers can select preferred seating, and print off boarding passes, before dropping bags off at the bag drop counter or heading straight to the departure lounge if there’s no check-in luggage.
Lounges
Aeroflot provides a calm and rejuvenating experience at its 8 airport lounges within Sheremetyevo Airport. Wind down after a long flight with access to hot showers, snacks and drinks, Internet and TV as well as magazines and newspapers. The main 3 lounges are located in Terminal D, with additional lounges found in Terminal B, C, E and F. Entry to Aeroflot’s airport lounges is limited to Business Class passengers with President or Premium tickets, Aeroflot Bonus Gold or Platinum cardholders, and SkyTeam Elite Plus cardholders travelling on Aeroflot or another SkyTeam carrier. Anyone who qualifies for entry to Aeroflot’s lounges is eligible to invite one guest into the lounge with them. A special bonus for families, Economy Class passengers travelling with children under the age of 7 are also able to use Aeroflot’s lounges. Passengers may use any of the lounges irrespective of the terminal their flight departs from. Use of the lounges is limited to a maximum of 4 hours prior to flight departure.
Aeroflot Bonus
Aeroflot’s frequent flyer scheme awards members with travel miles every time they fly with the airline and affiliated partners, awarding a minimum of 500 miles per flight. Accrued miles can be used to upgrade to a different class or redeemed for travel awards. Very frequent flyers can upgrade to Aeroflot’s Elite Club, with three different levels of status giving members additional perks and rewards including priority check-in, airport lounge entry, extra luggage allowances and bonus travel miles.
Status Levels:
Elite Club - Silver Level
The perks of Silver Level SkyTeam Elite membership include eligibility to take an extra piece of luggage, plus priority check-in at Business / First desks globally even when travelling Economy, as well as priority seat selection. To qualify for Silver Level membership, Aeroflot Bonus members must accrue 25,000 qualifying miles in a calendar year of membership.
Elite Club - Gold Level
To become a Gold Level SkyTeam Elite Plus member, you must collect 50,000 travel miles within a year of joining. Gold Level members are entitled to take an additional checked bag, as well as Business or First Class check-in even when travelling Economy. Priority on waitlists and stand-by lists, plus entry to Aeroflot and over 400 SkyTeam airport lounges globally.
Elite Club - Platinum Level
For the ultimate red carpet treatment, Platinum Level SkyTeam Elite Plus membership is available to those Aeroflot Bonus members who complete 50 Business Class flight segments, earning 125,000 miles in a calendar year. In addition to the Gold Level perks, Platinum members will also enjoy exclusive perks like a personal assistant to perform 24-hour concierge duties such as making reservations on your behalf. Platinum members also receive partner discounts and privileges at hotels, restaurants and boutiques worldwide.
Airbus A330-300
Boeing 777-300ER
